Client Case: Search Ad Optimization Achieving ROAS 400% (B2C Urgent Services)

Paid Media

Website

Project Overview

A regional waste collection company sought to improve lead quality and maximize the efficiency of its search advertising. Operating in a highly competitive local market, the client faced rising costs and unstable campaign performance due to fragmented data and inconsistent account structures.

I was responsible for rebuilding the entire search account, redefining conversion tracking, optimizing bidding strategies, and improving landing-page performance to drive more qualified inquiries.

Industry: Unwanted Items Collection (Urgent Services)
Region: Japan
Ad Platforms: Google Search Ads, Yahoo! Search Ads
Monthly Budget: Approx. ¥2M
Goal: Increase qualified phone and inquiry conversions while improving ROAS

The Project Result

The Challenges

  • Inaccurate conversion tracking leading to inconsistent data

  • Disorganized campaign setup causing bidding inefficiency

  • Limited ad copy testing and lack of structured experimentation

  • Underperforming landing pages with unclear user flow

  • Low-quality leads with minimal conversion value

The strategy and implementation​

  • Reconfigured conversion tracking (Expanded CVs, Call Tracking, Attribution) to restore measurement accuracy

  • Streamlined campaign structure and automation settings to stabilize bidding and delivery

  • Implemented a systematic ad testing framework to refine messaging and performance

  • Enhanced landing pages using heatmap insights and A/B testing to improve engagement

  • Identified high-value keywords through close client collaboration, prioritizing profitable audience segments